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Add an Order Note

This is a new function that allows you to add an internal note to a specific order.

Think of an Order Note as a post-it on the order. You can write information you may want to keep track of for a specific order, here are some real examples:

  • Updated Zip Code per the client request (made by WS CSR)

  • Hold until Client informs they are back in AZ

  • order should have been cancelled per customer's request. My mistake. RTS submitted 9/18/24.

  • HOLD FOR ADD ON

The examples are endless!