Inventory Reservations – Force Reserve

This guide explains how inventory is automatically reserved for orders in the Awesome Client Portal (ACP) using First In, First Reserved logic.

This is the default reservation method in ACP.

How First In, First Reserved Works

When an order imports into ACP:

1. The system records the exact timestamp the order enters.

2. Each item on the order is evaluated against available inventory.

3. Inventory is reserved based on the order’s position in line.

Orders that enter ACP first receive available inventory first.

Inventory Hierarchy

Future Reservations sit below:

• Return to Winery orders

• Internal Transfer orders

If inventory conflicts occur, higher priority movements will take precedence.

For full hierarchy details, refer to:

Inventory Reservations Logic

Full Reservation

If sufficient inventory exists for all items:

• The order is fully reserved.

• The order proceeds through normal fulfillment workflow.

No additional action is required.

Partial Reservation

If only part of the requested quantity is available:

• The item will be partially reserved.

• The order will not proceed until resolved.

Insufficient Inventory

If inventory is not sufficient to fully reserve the order:

• The order is flagged in the Action Center under:
  Needs Action: Insufficient Inventory

The order will remain in this state until resolved.

Resolution Options

To resolve insufficient inventory, you may:

• Swap the SKU

• Remove the SKU

• Add inventory to the warehouse

• Use Force Reserve (if prioritization is required)

Force Reserve should be used intentionally, as it may impact other orders.

For manual prioritization, refer to:

Inventory Reservations – Force Reserve