Why Resubscribe Customers to Premium Tracking Notifications?
Customers may unsubscribe from tracking notifications for a variety of reasons—too many messages, temporary preferences, or accidental opt-outs.
Premium Tracking notifications play an important role in the post-purchase experience by providing:
Real-time shipment updates 📦
Delivery transparency and confidence
Proactive communication throughout the delivery journey
If a customer wants to start receiving notifications again, wineries have the ability to initiate a resubscription.
When triggered, the customer will receive an email with a link to confirm their resubscription—ensuring they are fully opting back in.
This guide walks you through how to initiate that process.