Training Opportunities

Wineshipping offers many opportunities for you and your teams to stay up to date and trained on new features. Click the button below to take you to the training opportunities.

• Premium Tracking (Customer Notifications Branding) -- Learn how Premium Tracking notifications can be customized to deliver timely, branded post-purchase updates that reduce WISMO (where is my order) and strengthen your customer experience.

• Premium Tracking (Tracking Page Setup & Branding) -- Learn how to turn your Premium Tracking page into a fully branded, engaging post-purchase experience that goes beyond order status and reinforces your customer journey.

• Orders – Learn the full order management process in ACP.

• Shipments/Tracking – Manage and track shipments, redirects, claims, etc.

• Inventory Management -- Set up, edit, and manage inventory.

• Reports & Account Preferences – Gain visibility and customize your operations.

• Premium Tracking Reports & Analytics – Track shipments, measure performance, and manage post-shipment issues.

• Direct-to-Trade (DTT) – Simplify DTT order management, invoices, address book, and reporting.

• Club Shipping – Step through the entire club run process from scheduling to outbound.

• Value Added Services (VAS) – Explore services like gift set assembly, case repacking, and tasting room solutions.

• Ask the Experts – Live Q&A with specialists to answer your ACP or tracking questions.

• Premium Tracking Marketing – Use post-purchase email tools to boost engagement and loyalty.

• Wholesale – Training on efficiently handling wholesale orders in ACP.

• Just In Time (JIT) Fulfillment – Learn how to ship unique or one-off orders with speed and flexibility.

• Temperature Control – Tools and best practices to protect wine and inform customers year-round.