Understanding Premium Tracking Analytics

The Analytics section in Premium Tracking provides detailed insights into how your shipments are performing once they leave the warehouse. These reports help you understand carrier performance, delivery trends, transit times, and exceptions, giving you visibility into what is happening across your shipping network.

Using the Analytics menu, you can monitor shipment volume over time, compare performance across carriers and services, identify delays or problem areas, and evaluate delivery success rates by destination. This data helps you spot trends, address issues proactively, and make informed decisions that improve reliability and maximize your shipping potential.

Core Metric Definitions

• Created Date = Date the shipment record was created in Premium Tracking.

• Requested Ship Date (RSD) = Date passed from ACP used for order timing analysis.

• First Carrier Scan = First carrier acknowledgment event after label creation.

• First Delivery Attempt = First recorded delivery attempt event by carrier.

• Final Delivery = Carrier-confirmed delivered status.

• EDD (Estimated Delivery Date) = Carrier-provided expected delivery date at time of shipment.

Transit Time = Final Delivery – First Carrier Scan
Processing Time = Label Creation – Requested Ship Date
Order-to-Delivery Time = Final Delivery – Requested Ship Date