What is Temperature Control?

Wineshipping's Year-Round Temperature Control Services

Wineshipping offers comprehensive Temperature Control services to safeguard your shipments against extreme weather conditions, whether it's freezing lows or scorching highs. This service ensures year-round shipping capabilities with a range of solutions tailored to your needs— from holding orders back to adding ice packs, and ultimately, utilizing the Temperature Control (TC) truck, the pinnacle of temperature-controlled shipping.

How It Works:

• Weekly Departures: Every Friday, packages leave our Napa warehouse on a temperature-controlled freight truck, maintaining a consistent 55°F throughout its journey.

• Strategic Hub Locations: Shipments travel to four key hub locations—Missouri (MO), New York (NY), Texas (TX), and Georgia (GA)—ensuring reliable protection across the country.

• Additional Warehouse Participation: Orders from our Oregon and Southern California warehouses are packed and shipped to Napa for consolidation before joining the Friday truck.

• Final Mile Delivery: Once packages arrive at the TC hubs, carriers pick them up for final mile delivery, typically attempting the first delivery within 1-2 days, barring any unforeseen delays.

Optional Ice Pack Service:
For added protection during the final mile, ice packs can be included at the hub as an additional service. To utilize this option, proper identification must be included in the order data.

Contrary to common perception, managing this service is straightforward and designed for ease of use, allowing you to confidently ship throughout the year with minimal hassle.

The days have past when you needed to manage temperature holds on a spreadsheet or email a customer service representative daily to communicate any weather changes. When you ship with Wineshipping you have the power to manage the TC settings through the Awesome Client Portal as frequently as you desire. Dynamically control the settings per state to customize your preferences with added resources to make an educated decision. The temperature column displays the highest temperature for the capital of the state for the following day, allowing you to proactively protect your shipments. As Wineshipping improves the portal additional settings will become available.

Now that you know the process for Temperature Control, how can you accurately tell your customers about this service?

Notifying your customers about the TC option can seem daunting. Trying to get a club member to see the club emails can be a headache inducing disaster. What other options are there for notifying your customers instead of email? You can always integrate with RedChirp, a texting service that can help you advertise promotional sales or inform customers on tracking. Send a quick text about the temperature control offerings, add a banner to your website or a popup during website purchases. The possibilities are endless!

Many clients forget what the service entails when you ship their packages so having a helpful reminder in your shipment notifications is imperative for a successful and safe delivery. Wineshipping has partnered with Aftership to provide an in-depth customized tracking experience for you and your customers. Through custom workflow emails you can send tailored information to your customers specifically informing them of these services and how they will work. In addition, the end customer will see tracking information informing them that the package was loaded onto a temperature control truck.